Axis bank forex card customer care email
The Travel Currency Card lets you carry and use your money in the denomination you want. Get 24x7 access to your money. Get your transaction fees waived off. Ensure hour access to funds. The Travel Currency Card gives you a hour access to your money. Avail enhanced insurance coverage. The insurance cover is provided upto Rs. ATM Withdrawal in case of lost or stolen card is not covered under the current policy. ATM assault and robbery: Cover of upto Rs. Encash your unutilised balance.
Choose your option refill or refund or transfer to a dollar account. Use your card for online shopping outside India.
The card is accepted at over 1,00, e-commerce web sites. There are no charges for using your Card for online shopping and you can easily track your expenses using our Internet Banking facility. Register for the SMS transaction alerts and get real time details of all your transactions and updates on account balance on your registered mobile number. The service is dependent on the infrastructure, connectivity and services provided by the local service provider of the destination country.
Axis Bank shall not be liable for any delay, inability or loss of information in the transmission of Alerts. Reload your card with ease. No longer queues to purchase money in different currencies in India for your oversea trip. Your card is an EMV Chip Card Europay, Mastercard and Visa, a global standard for inter-operation of integrated circuit cards offering greater security when you transact.
The microchip on the face of this card stores customer data in a secured manner, making it extremely difficult to copy. This advanced technology is more effective in preventing your card from being copied to produce counterfeit cards. For better acceptability across merchants, the EMV Cards will also contain a magnetic strip on the reverse of the card to ensure swipe transactions. However, we recommend that you use your EMV Chip Card only at merchant terminals with chip capability to avoid skimming frauds.
With the Navigator Forex Card, you will never have to worry about fluctuating exchange rates or unexpected fees since you lock in your exchange rate when you load the card. Global Customer Assistance Service. Please note that these services are charged as follows: Miscellaneous Customer Service Inquiries: USD 5 per enquiry. USD 35 per card. USD 25 on disbursement. Visa Blockbuster Extended Weekend Offer. Internet Access Simply log on to your Navigator Card login using your card number as user id and login password, login password is available in your instant kit.
You can view the following details online: If there is some unutilised balance remains on your card, and you want to encash that amount to your axis card, then an encashment charge is levied on your card.
For Axis bank single currency card, encashment charges are Rs. When you withdraw cash from an ATM, you will be charged a cash withdrawal fee. The transaction fee for cash withdrawals will be deducted from your Axis Bank Single Currency Forex card. You will be charged a balance inquiry fee every time you use an ATM abroad to check your balance.
If you use your card for payment in the currency other than loaded, then a cross-currency usage fee of 3.
For example, if you own a Euro variant of the card but you want to use your card for the payment in USD, then you have to pay a cross-currency fee of 3. Please make sure you block your forex card after your trip is over. Card replacement statement request, charge slip retrieval, charges back are considered under miscellaneous request.
The fees and charges levied for these requests are given in the table below:. With Axis Bank Multi-currency Forex card , you can load 16 different currencies on a single card. However, with Axis Bank Single currency card, you can pay in 11 currencies, but you need a different card for every currency. With the Multi-currency card, you can load the card with 16 currencies which is five more currencies than the Axis Bank Single-currency card.
The extra five currencies are as follows:. For Axis Bank Single currency card, the issuance fee is Rs. However, you need a different card for all the denominations of currencies. With this card, All the exchange rates are pre-locked when you purchase the card which means that exchange rate fluctuations will not affect you. The best part is that you can access your funds anytime anywhere.
Also, you have global assistance for any type of help you need regarding the card. Features and Details Issuance Fee Rs. This card is available in two variants: For the lost card, the period of coverage is: Pre-reporting- 30 days Post-reporting- 7 days For the counterfeit card, the period of coverage is: Unutilised balance can be encashed Once you return from your trip, you can take the necessary actions with your unutilised balance.
You can do the following: Online shopping outside India You can use this card to make online purchases on 1,00, e-commerce websites outside India.